Insurance & Delivery

INSURANCE & DELIVERY

max bone insures each purchase during the time it is in transit until it is delivered to your specified delivery address. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by max bone, and transfer of responsibility in the same way.

The signature can be waived for domestic orders dispatched via UPS. When placing an order, the signature requirement is set by default; however, you can update your preference on the shipping page before proceeding to purchase. Please note, that if no signature is collected, you agree to our terms and conditions and, confirm that max bone can leave your package(s) outside the premises at the shipping address provided by you without obtaining a signature for proof of delivery. You authorize max bone to leave the package(s) at the shipping address without obtaining a signature and release and indemnify max bone from liability for any loss or damage that may result from leaving the package(s) at your shipping address without obtaining a signature.

Please note that we aim to dispatch all orders within 24 hours, or 48 hours during sale periods. Estimated delivery times are to be used as a guide only and commence from the date of dispatch, max bone are not responsible for any delays caused by destination customs clearance processes.